Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.
Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Make it even faster when you use your stored credit cards or PayPal® account.
Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status and more.
Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Google Pay!
Travel Funds
You can now use Flight Credits, Southwest LUV Vouchers and Gift Cards when changing your flight in the app. Your unused Southwest® Flight Credits show up automatically when you tap ‘View Funds’ within ‘My Account’.
Inflight Entertainment*
Use the app to take you to our Inflight Entertainment Portal where you can watch free live TV1, listen to free music from iHeartRadio1, access free on-demand TV episodes, and view free movies.
*Available only on WiFi-enabled aircraft. Limited time offer. Where available. 1Due to licensing restrictions, on WiFi-enabled international flights Free Live TV and iHeartRadio may not be available for the full duration of flight.
Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer, and then tap on “Chat”.
Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.
Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, you can add it after booking your flight and still earn points. You can then use those points to purchase more flights!
Overview:
Southwest Airlines is a major American low-cost carrier headquartered in Dallas, Texas. Known for its distinctive blue and orange livery and its friendly, customer-oriented service, Southwest has consistently ranked among the top airlines in terms of passenger satisfaction and operational performance.
History:
Southwest Airlines was founded in 1967 by Rollin King and Herb Kelleher. The airline initially operated within the state of Texas, connecting Dallas, Houston, and San Antonio. Over the years, Southwest expanded its network throughout the United States and internationally, becoming one of the largest airlines in the world.
Business Model:
Southwest Airlines operates on a low-cost business model, which involves offering low fares and minimizing operating costs. The airline achieves this by using a single type of aircraft (the Boeing 737), which reduces maintenance and training costs. Southwest also focuses on efficient operations, including quick turnarounds and a high utilization rate for its aircraft.
Fleet:
Southwest Airlines exclusively operates the Boeing 737 aircraft. The airline has a fleet of over 700 Boeing 737-700, -800, and -900 variants. The 737 is known for its reliability, fuel efficiency, and low operating costs.
Network:
Southwest Airlines serves over 100 destinations in the United States, Mexico, Central America, and the Caribbean. The airline has a strong presence in major cities such as Los Angeles, Chicago, New York, and Dallas. Southwest also offers a wide range of non-stop flights, providing convenient connections for passengers.
Customer Service:
Southwest Airlines is renowned for its exceptional customer service. The airline's employees are known for their friendliness, helpfulness, and willingness to go the extra mile. Southwest also offers a generous baggage policy, allowing passengers to check two bags for free.
Awards and Recognition:
Southwest Airlines has received numerous awards and accolades for its performance and customer service. The airline has been consistently ranked among the top airlines in the United States by J.D. Power and Associates and Travel + Leisure magazine. Southwest has also won awards for its low fares, operational efficiency, and employee satisfaction.
Conclusion:
Southwest Airlines is a leading low-cost carrier known for its customer-oriented service, efficient operations, and low fares. The airline's focus on providing a positive passenger experience has made it a popular choice for travelers throughout the United States and beyond.
Book a flight in just a few easy steps
Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®.
Super-Fast Shopping & Booking
Book a trip in just a few quick taps. Make it even faster when you use your stored credit cards or PayPal® account.
Everything you need to Travel
Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status and more.
Boarding Pass on the Go
Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Google Pay!
Travel Funds
You can now use Flight Credits, Southwest LUV Vouchers and Gift Cards when changing your flight in the app. Your unused Southwest® Flight Credits show up automatically when you tap ‘View Funds’ within ‘My Account’.
Inflight Entertainment*
Use the app to take you to our Inflight Entertainment Portal where you can watch free live TV1, listen to free music from iHeartRadio1, access free on-demand TV episodes, and view free movies.
*Available only on WiFi-enabled aircraft. Limited time offer. Where available. 1Due to licensing restrictions, on WiFi-enabled international flights Free Live TV and iHeartRadio may not be available for the full duration of flight.
Live Chat
Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer, and then tap on “Chat”.
Airport Pickup and Drop-off
Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too.
Cars, Hotels, and Vacations
Use our app to quickly book all of your travel needs.
Earn Rewards when you Travel
Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards number during booking? – No worries, you can add it after booking your flight and still earn points. You can then use those points to purchase more flights!
Overview:
Southwest Airlines is a major American low-cost carrier headquartered in Dallas, Texas. Known for its distinctive blue and orange livery and its friendly, customer-oriented service, Southwest has consistently ranked among the top airlines in terms of passenger satisfaction and operational performance.
History:
Southwest Airlines was founded in 1967 by Rollin King and Herb Kelleher. The airline initially operated within the state of Texas, connecting Dallas, Houston, and San Antonio. Over the years, Southwest expanded its network throughout the United States and internationally, becoming one of the largest airlines in the world.
Business Model:
Southwest Airlines operates on a low-cost business model, which involves offering low fares and minimizing operating costs. The airline achieves this by using a single type of aircraft (the Boeing 737), which reduces maintenance and training costs. Southwest also focuses on efficient operations, including quick turnarounds and a high utilization rate for its aircraft.
Fleet:
Southwest Airlines exclusively operates the Boeing 737 aircraft. The airline has a fleet of over 700 Boeing 737-700, -800, and -900 variants. The 737 is known for its reliability, fuel efficiency, and low operating costs.
Network:
Southwest Airlines serves over 100 destinations in the United States, Mexico, Central America, and the Caribbean. The airline has a strong presence in major cities such as Los Angeles, Chicago, New York, and Dallas. Southwest also offers a wide range of non-stop flights, providing convenient connections for passengers.
Customer Service:
Southwest Airlines is renowned for its exceptional customer service. The airline's employees are known for their friendliness, helpfulness, and willingness to go the extra mile. Southwest also offers a generous baggage policy, allowing passengers to check two bags for free.
Awards and Recognition:
Southwest Airlines has received numerous awards and accolades for its performance and customer service. The airline has been consistently ranked among the top airlines in the United States by J.D. Power and Associates and Travel + Leisure magazine. Southwest has also won awards for its low fares, operational efficiency, and employee satisfaction.
Conclusion:
Southwest Airlines is a leading low-cost carrier known for its customer-oriented service, efficient operations, and low fares. The airline's focus on providing a positive passenger experience has made it a popular choice for travelers throughout the United States and beyond.
