Note: you must also have our app installed in your Jira instance or this app will not work.
Provide stellar customer service: cut delays with streamlined communication between clients and service desk agents.
• Customers can create requests, comment, upload images
• Agents manage queues, SLAs, client requests
• Look up knowledge base articles
Agents and customers will never miss critical Jira Service Management issue updates: whether in a meeting, on vacation or away from the computer - Jira access on any device.
• Supports the most complex workflows
• Optimize daily tasks to save time
• Faster access to the things in Jira you care about
Collaborate securely, enterprise-wide: our clients in the technology, defense, automotive and healthcare sectors rely on us to securely access their data.
• Supports secure Mobile Device Management
• Work with any Single Sign-On, Multi-Factor Authentication
Mobility for Jira has many enterprise-grade features and a powerful user interface. It is the most popular and feature-rich Jira mobile application for iOS and Android.
• View, create, edit, watch, delete, and transition issues
• Add, edit, delete comments and change their visibility
• View and edit Scrum and Kanban boards and release versions
• Add and view attachments
• Receive push notifications
• Basic and advanced search with JQL and type-ahead support
• Time logging and issue history
• Jira Service Desk queues and SLAs (agent), JSD Portal (client)
• View your Jira Dashboards
• Supports your MobileIron MDM Solution
Used by large organizations such as Apple, US Government, Honda, Palantir, Broadcom, Synaptics and many more.
Mobility for Jira - Portal is a powerful add-on that provides a comprehensive solution for managing and tracking projects, tasks, and issues on the go. Designed for Jira users, it offers a user-friendly interface and robust functionality that empowers teams to collaborate seamlessly and stay organized from anywhere.
Key Features
* Mobile Access: Enables users to access their Jira projects, tasks, and issues from any iOS or Android device.
* Real-Time Updates: Provides real-time synchronization between the mobile app and Jira, ensuring that all changes are reflected instantly.
* Issue Management: Allows users to create, view, edit, and comment on issues, as well as assign them to team members.
* Project Tracking: Facilitates easy navigation and monitoring of projects, including progress updates, task statuses, and team assignments.
* Collaboration Tools: Includes features for commenting, attaching files, and @-mentioning team members, promoting effective communication and collaboration.
* Customizable Dashboards: Enables users to create personalized dashboards that display the most important information relevant to their roles and projects.
* Native Integrations: Seamlessly integrates with Jira Service Management, Jira Core, and other Atlassian tools, providing a cohesive experience across the entire ecosystem.
Benefits
* Increased Productivity: Mobility for Jira - Portal empowers teams to work efficiently on the go, eliminating the need for constant desk-bound access.
* Enhanced Collaboration: Facilitates real-time communication and collaboration among team members, regardless of their location.
* Improved Issue Tracking: Provides a centralized platform for managing and tracking issues, ensuring timely resolution and reduced risk of bottlenecks.
* Agile Project Management: Supports agile methodologies by enabling teams to quickly adapt to changing requirements and track progress effectively.
* Empowered Remote Teams: Allows remote teams to participate fully in project planning, execution, and issue resolution, fostering a sense of inclusion and alignment.
Use Cases
Mobility for Jira - Portal is ideal for various use cases, including:
* Project Management: Teams can track project progress, assign tasks, and collaborate on the go.
* Issue Tracking: Users can report, investigate, and resolve issues efficiently from anywhere.
* Customer Support: Support teams can manage tickets, respond to inquiries, and collaborate with customers remotely.
* Remote Collaboration: Teams can stay connected and collaborate effectively, even when working from different locations.
* Agile Development: Agile teams can embrace mobile-first methodologies and respond swiftly to changes.
Conclusion
Mobility for Jira - Portal is an essential tool for teams that need to manage and track projects, tasks, and issues on the move. Its comprehensive functionality, user-friendly interface, and seamless integrations make it an invaluable asset for enhancing productivity, collaboration, and issue resolution.
Note: you must also have our app installed in your Jira instance or this app will not work.
Provide stellar customer service: cut delays with streamlined communication between clients and service desk agents.
• Customers can create requests, comment, upload images
• Agents manage queues, SLAs, client requests
• Look up knowledge base articles
Agents and customers will never miss critical Jira Service Management issue updates: whether in a meeting, on vacation or away from the computer - Jira access on any device.
• Supports the most complex workflows
• Optimize daily tasks to save time
• Faster access to the things in Jira you care about
Collaborate securely, enterprise-wide: our clients in the technology, defense, automotive and healthcare sectors rely on us to securely access their data.
• Supports secure Mobile Device Management
• Work with any Single Sign-On, Multi-Factor Authentication
Mobility for Jira has many enterprise-grade features and a powerful user interface. It is the most popular and feature-rich Jira mobile application for iOS and Android.
• View, create, edit, watch, delete, and transition issues
• Add, edit, delete comments and change their visibility
• View and edit Scrum and Kanban boards and release versions
• Add and view attachments
• Receive push notifications
• Basic and advanced search with JQL and type-ahead support
• Time logging and issue history
• Jira Service Desk queues and SLAs (agent), JSD Portal (client)
• View your Jira Dashboards
• Supports your MobileIron MDM Solution
Used by large organizations such as Apple, US Government, Honda, Palantir, Broadcom, Synaptics and many more.
Mobility for Jira - Portal is a powerful add-on that provides a comprehensive solution for managing and tracking projects, tasks, and issues on the go. Designed for Jira users, it offers a user-friendly interface and robust functionality that empowers teams to collaborate seamlessly and stay organized from anywhere.
Key Features
* Mobile Access: Enables users to access their Jira projects, tasks, and issues from any iOS or Android device.
* Real-Time Updates: Provides real-time synchronization between the mobile app and Jira, ensuring that all changes are reflected instantly.
* Issue Management: Allows users to create, view, edit, and comment on issues, as well as assign them to team members.
* Project Tracking: Facilitates easy navigation and monitoring of projects, including progress updates, task statuses, and team assignments.
* Collaboration Tools: Includes features for commenting, attaching files, and @-mentioning team members, promoting effective communication and collaboration.
* Customizable Dashboards: Enables users to create personalized dashboards that display the most important information relevant to their roles and projects.
* Native Integrations: Seamlessly integrates with Jira Service Management, Jira Core, and other Atlassian tools, providing a cohesive experience across the entire ecosystem.
Benefits
* Increased Productivity: Mobility for Jira - Portal empowers teams to work efficiently on the go, eliminating the need for constant desk-bound access.
* Enhanced Collaboration: Facilitates real-time communication and collaboration among team members, regardless of their location.
* Improved Issue Tracking: Provides a centralized platform for managing and tracking issues, ensuring timely resolution and reduced risk of bottlenecks.
* Agile Project Management: Supports agile methodologies by enabling teams to quickly adapt to changing requirements and track progress effectively.
* Empowered Remote Teams: Allows remote teams to participate fully in project planning, execution, and issue resolution, fostering a sense of inclusion and alignment.
Use Cases
Mobility for Jira - Portal is ideal for various use cases, including:
* Project Management: Teams can track project progress, assign tasks, and collaborate on the go.
* Issue Tracking: Users can report, investigate, and resolve issues efficiently from anywhere.
* Customer Support: Support teams can manage tickets, respond to inquiries, and collaborate with customers remotely.
* Remote Collaboration: Teams can stay connected and collaborate effectively, even when working from different locations.
* Agile Development: Agile teams can embrace mobile-first methodologies and respond swiftly to changes.
Conclusion
Mobility for Jira - Portal is an essential tool for teams that need to manage and track projects, tasks, and issues on the move. Its comprehensive functionality, user-friendly interface, and seamless integrations make it an invaluable asset for enhancing productivity, collaboration, and issue resolution.
