What is FixMyStreet?
FixMyStreet is an internet and mobile platform made available to the public and the authorities to report incidents in public spaces within the Brussels-Capital region.
It is, more specifically :
• An aid to locating and describing problems.
• A tool that informs the public and the authorities at each key stage in the resolution of the incident.
The application permits you to quickly signal an incident with your cellphone. With it, it is easy to localize the incident, take a picture and send it to the key authorities.
WebSite address : http://fixmystreet.brussels
Vidéo : https://www.youtube.com/watch?v=2hrG4wOnHIM
Which incidents can I report?
An incident is a deficiency in the public space.
The following types of incidents on roads, green spaces, cycle paths, bridges, tunnels and pavements are covered:
Subsidence
Debris/Abandoned objects
Public lighting
Fountains
Worn markings
Street furniture
Planting
Water collection
Degraded surface coating
Signs
Holes
etc.
Who manages this application ?
FixMyStreet is an initiative of Brussels Mobility in collaboration with the municipalities and Brussels partner institutions.
The website and the mobile application were developed and are maintained by Paradigm (Brussels Regional Informatics Centre).
The original idea was inspired by MySociety's FixMyStreet.
The project was implemented and adapted for the Brussels-Capital Region by Paradigm using the Open Source code of the fixmystreet.ca project of visiblegovernment.ca.
Contact details:
• Brussels Mobility
• Rue du Progrès 80 bte 1, 1030 Brussels
• T 0800 94 001
• E-mail: [email protected]
FixMyStreet Brussels is an innovative online platform that empowers citizens to report and track issues related to public infrastructure and urban planning in the Brussels-Capital Region. Launched in 2012, the platform has become a vital tool for residents to engage with local authorities and contribute to improving their living environment.
Citizen Reporting and Issue Tracking
FixMyStreet Brussels allows citizens to easily report issues they encounter in their neighborhood, such as potholes, broken streetlights, or illegal dumping. The platform provides a user-friendly interface where users can pinpoint the location of the issue on a map, provide a description, and upload supporting photos. Each report is automatically assigned a unique reference number, enabling users to track its progress through the resolution process.
Collaboration with Local Authorities
Once an issue is reported, it is sent to the relevant local authority responsible for handling that type of issue. The authority can then view the report, investigate the problem, and take appropriate action to resolve it. Citizens can stay informed about the status of their reports through the platform's tracking system, receiving email updates and notifications.
Open Data and Transparency
FixMyStreet Brussels is committed to transparency and open data. All reported issues are publicly available on the platform's website, along with their status and the actions taken by the authorities. This allows citizens to monitor the performance of local authorities and hold them accountable for addressing public concerns.
Citizen Engagement and Empowerment
The platform has fostered a sense of civic engagement among Brussels residents, empowering them to actively participate in shaping their city. By providing a direct channel for reporting issues, FixMyStreet Brussels has increased awareness of urban problems and encouraged citizens to take ownership of their surroundings.
Collaboration and Partnerships
FixMyStreet Brussels collaborates with various stakeholders, including local authorities, non-profit organizations, and private companies. These partnerships facilitate the resolution of complex issues and promote a holistic approach to urban management.
Recognition and Impact
FixMyStreet Brussels has received numerous awards and accolades for its innovative approach to citizen engagement and urban improvement. The platform has inspired similar initiatives in cities around the world, demonstrating its potential for empowering citizens and enhancing urban governance.
Conclusion
FixMyStreet Brussels is a transformative platform that has revolutionized the way citizens engage with local authorities in the Brussels-Capital Region. By providing a user-friendly tool for reporting and tracking urban issues, the platform has empowered residents to become active participants in improving their living environment. The platform's commitment to transparency, open data, and collaboration has fostered a sense of civic engagement and accountability, leading to a more responsive and effective urban management system.
What is FixMyStreet?
FixMyStreet is an internet and mobile platform made available to the public and the authorities to report incidents in public spaces within the Brussels-Capital region.
It is, more specifically :
• An aid to locating and describing problems.
• A tool that informs the public and the authorities at each key stage in the resolution of the incident.
The application permits you to quickly signal an incident with your cellphone. With it, it is easy to localize the incident, take a picture and send it to the key authorities.
WebSite address : http://fixmystreet.brussels
Vidéo : https://www.youtube.com/watch?v=2hrG4wOnHIM
Which incidents can I report?
An incident is a deficiency in the public space.
The following types of incidents on roads, green spaces, cycle paths, bridges, tunnels and pavements are covered:
Subsidence
Debris/Abandoned objects
Public lighting
Fountains
Worn markings
Street furniture
Planting
Water collection
Degraded surface coating
Signs
Holes
etc.
Who manages this application ?
FixMyStreet is an initiative of Brussels Mobility in collaboration with the municipalities and Brussels partner institutions.
The website and the mobile application were developed and are maintained by Paradigm (Brussels Regional Informatics Centre).
The original idea was inspired by MySociety's FixMyStreet.
The project was implemented and adapted for the Brussels-Capital Region by Paradigm using the Open Source code of the fixmystreet.ca project of visiblegovernment.ca.
Contact details:
• Brussels Mobility
• Rue du Progrès 80 bte 1, 1030 Brussels
• T 0800 94 001
• E-mail: [email protected]
FixMyStreet Brussels is an innovative online platform that empowers citizens to report and track issues related to public infrastructure and urban planning in the Brussels-Capital Region. Launched in 2012, the platform has become a vital tool for residents to engage with local authorities and contribute to improving their living environment.
Citizen Reporting and Issue Tracking
FixMyStreet Brussels allows citizens to easily report issues they encounter in their neighborhood, such as potholes, broken streetlights, or illegal dumping. The platform provides a user-friendly interface where users can pinpoint the location of the issue on a map, provide a description, and upload supporting photos. Each report is automatically assigned a unique reference number, enabling users to track its progress through the resolution process.
Collaboration with Local Authorities
Once an issue is reported, it is sent to the relevant local authority responsible for handling that type of issue. The authority can then view the report, investigate the problem, and take appropriate action to resolve it. Citizens can stay informed about the status of their reports through the platform's tracking system, receiving email updates and notifications.
Open Data and Transparency
FixMyStreet Brussels is committed to transparency and open data. All reported issues are publicly available on the platform's website, along with their status and the actions taken by the authorities. This allows citizens to monitor the performance of local authorities and hold them accountable for addressing public concerns.
Citizen Engagement and Empowerment
The platform has fostered a sense of civic engagement among Brussels residents, empowering them to actively participate in shaping their city. By providing a direct channel for reporting issues, FixMyStreet Brussels has increased awareness of urban problems and encouraged citizens to take ownership of their surroundings.
Collaboration and Partnerships
FixMyStreet Brussels collaborates with various stakeholders, including local authorities, non-profit organizations, and private companies. These partnerships facilitate the resolution of complex issues and promote a holistic approach to urban management.
Recognition and Impact
FixMyStreet Brussels has received numerous awards and accolades for its innovative approach to citizen engagement and urban improvement. The platform has inspired similar initiatives in cities around the world, demonstrating its potential for empowering citizens and enhancing urban governance.
Conclusion
FixMyStreet Brussels is a transformative platform that has revolutionized the way citizens engage with local authorities in the Brussels-Capital Region. By providing a user-friendly tool for reporting and tracking urban issues, the platform has empowered residents to become active participants in improving their living environment. The platform's commitment to transparency, open data, and collaboration has fostered a sense of civic engagement and accountability, leading to a more responsive and effective urban management system.
