Use SugarCRM and stay connected to your customers from anywhere!
Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go.
With the SugarCRM mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules.
Benefits:
• View detailed account information on the go, and update opportunities as you gather insights.
• Schedule calls, create cases, or send quotes directly from your mobile device.
• Create documents based on record data from the mobile app with Doc Merge.
• View key performance indicators (KPIs) and stay on track with your sales goals.
• Build pricing quotes to close deals in real-time, wherever you are.
• Access insights at a glance with dashboards: charts, activity history, and more.
• Manage your task list by completing or adding new tasks.
• Map customer locations and initiate driving routes to streamline customer visits and planning.
What's New in the Latest Version 72.0
Last updated on Jun 22, 2024
Fixed Issues
* Creating a new opportunity while logging a call causes an error that prevents the call from being logged.
* When trying to upload an image to an image field, an error may prevent upload on the first attempt.
* It is not possible to select any values for run-time filters on relate fields in the mobile app's Report dashlet.
SugarCRM is a cloud-based customer relationship management (CRM) software designed to streamline business processes and enhance customer interactions. It provides a centralized platform for managing customer data, tracking sales pipelines, automating marketing campaigns, and delivering personalized customer service.
Core Features:
* Customer Relationship Management: SugarCRM allows businesses to capture, manage, and analyze customer data across multiple channels, including phone, email, social media, and web forms. It provides a comprehensive view of customer interactions, preferences, and purchase history.
* Sales Automation: SugarCRM automates key sales processes, such as lead generation, opportunity tracking, and deal closing. It enables sales teams to prioritize prospects, nurture leads, and close deals more efficiently.
* Marketing Automation: SugarCRM offers a range of marketing automation tools to create and execute targeted marketing campaigns. It allows businesses to segment audiences, personalize email campaigns, and track campaign performance.
* Customer Service Management: SugarCRM provides a comprehensive customer service module that enables businesses to track support tickets, resolve customer issues, and provide personalized support. It includes features for knowledge base management, case management, and self-service portals.
Benefits:
* Improved Customer Experience: SugarCRM helps businesses deliver exceptional customer experiences by providing a 360-degree view of customer interactions and enabling personalized service.
* Increased Sales Productivity: SugarCRM automates sales processes and provides valuable insights into customer behavior, empowering sales teams to close deals faster and increase revenue.
* Enhanced Marketing Effectiveness: SugarCRM's marketing automation tools allow businesses to create and execute targeted campaigns that drive conversions and generate qualified leads.
* Streamlined Operations: SugarCRM centralizes customer data and automates workflows, reducing administrative tasks and improving operational efficiency.
* Scalability and Flexibility: SugarCRM is a scalable solution that can accommodate the growing needs of businesses. It offers flexible customization options to meet specific business requirements.
Key Integrations:
SugarCRM integrates with a wide range of third-party applications, including Microsoft Office 365, Google Workspace, Salesforce, and QuickBooks. These integrations allow businesses to extend the functionality of SugarCRM and create a seamless ecosystem for their business operations.
Pricing:
SugarCRM offers flexible pricing plans to meet the needs of businesses of all sizes. Plans start from $40 per user per month for the basic edition and scale up to $150 per user per month for the enterprise edition.
Conclusion:
SugarCRM is a powerful and comprehensive CRM solution that helps businesses streamline operations, enhance customer interactions, and achieve business growth. Its user-friendly interface, robust features, and flexible integrations make it an ideal choice for businesses looking to improve customer experience, increase sales productivity, and gain a competitive edge.
Use SugarCRM and stay connected to your customers from anywhere!
Customer relationship management anywhere, anytime—so you are always prepared to win deals and support customers on the go.
With the SugarCRM mobile app, you can take your business processes and CRM data on the go, including access to contacts, accounts, leads, activities, and custom Sugar modules.
Benefits:
• View detailed account information on the go, and update opportunities as you gather insights.
• Schedule calls, create cases, or send quotes directly from your mobile device.
• Create documents based on record data from the mobile app with Doc Merge.
• View key performance indicators (KPIs) and stay on track with your sales goals.
• Build pricing quotes to close deals in real-time, wherever you are.
• Access insights at a glance with dashboards: charts, activity history, and more.
• Manage your task list by completing or adding new tasks.
• Map customer locations and initiate driving routes to streamline customer visits and planning.
What's New in the Latest Version 72.0
Last updated on Jun 22, 2024
Fixed Issues
* Creating a new opportunity while logging a call causes an error that prevents the call from being logged.
* When trying to upload an image to an image field, an error may prevent upload on the first attempt.
* It is not possible to select any values for run-time filters on relate fields in the mobile app's Report dashlet.
SugarCRM is a cloud-based customer relationship management (CRM) software designed to streamline business processes and enhance customer interactions. It provides a centralized platform for managing customer data, tracking sales pipelines, automating marketing campaigns, and delivering personalized customer service.
Core Features:
* Customer Relationship Management: SugarCRM allows businesses to capture, manage, and analyze customer data across multiple channels, including phone, email, social media, and web forms. It provides a comprehensive view of customer interactions, preferences, and purchase history.
* Sales Automation: SugarCRM automates key sales processes, such as lead generation, opportunity tracking, and deal closing. It enables sales teams to prioritize prospects, nurture leads, and close deals more efficiently.
* Marketing Automation: SugarCRM offers a range of marketing automation tools to create and execute targeted marketing campaigns. It allows businesses to segment audiences, personalize email campaigns, and track campaign performance.
* Customer Service Management: SugarCRM provides a comprehensive customer service module that enables businesses to track support tickets, resolve customer issues, and provide personalized support. It includes features for knowledge base management, case management, and self-service portals.
Benefits:
* Improved Customer Experience: SugarCRM helps businesses deliver exceptional customer experiences by providing a 360-degree view of customer interactions and enabling personalized service.
* Increased Sales Productivity: SugarCRM automates sales processes and provides valuable insights into customer behavior, empowering sales teams to close deals faster and increase revenue.
* Enhanced Marketing Effectiveness: SugarCRM's marketing automation tools allow businesses to create and execute targeted campaigns that drive conversions and generate qualified leads.
* Streamlined Operations: SugarCRM centralizes customer data and automates workflows, reducing administrative tasks and improving operational efficiency.
* Scalability and Flexibility: SugarCRM is a scalable solution that can accommodate the growing needs of businesses. It offers flexible customization options to meet specific business requirements.
Key Integrations:
SugarCRM integrates with a wide range of third-party applications, including Microsoft Office 365, Google Workspace, Salesforce, and QuickBooks. These integrations allow businesses to extend the functionality of SugarCRM and create a seamless ecosystem for their business operations.
Pricing:
SugarCRM offers flexible pricing plans to meet the needs of businesses of all sizes. Plans start from $40 per user per month for the basic edition and scale up to $150 per user per month for the enterprise edition.
Conclusion:
SugarCRM is a powerful and comprehensive CRM solution that helps businesses streamline operations, enhance customer interactions, and achieve business growth. Its user-friendly interface, robust features, and flexible integrations make it an ideal choice for businesses looking to improve customer experience, increase sales productivity, and gain a competitive edge.
